The Dial-A-Ride minibus service is for all residents in the district with mobility problems who are unable to use public transport but still want independence.
This versatile service is designed to support your independence and enable Mole Valley residents who are disabled and cannot use public transport, or aged above 60 and require Day Centre transport, to travel within the district and neighbouring areas.
Each Dial-A-Ride vehicle has lifts for wheelchair users and others who have mobility problems. The drivers will be there to assist you, whatever your disability.
The service runs daily, including weekends, between 9am and 4.45pm and operates on a first come, first served basis.
Booking a journey
When you have registered to become a member, call 01372 383333 between 8.30am and 4.30pm, Monday to Friday. Customers are advised to book early in order to avoid disappointment and you are able to book up to 28 days in advance. If you have to cancel your booking for whatever reason, please provide as much notice as you can.
If you are visually impaired and require the services of a guide dog, they are very welcome to travel on the vehicle with you.
Become a memberDial-A-Ride Membership Form ›
If you want to be able to use this service you will need to apply for membership by calling 01372 383333, or email email@example.com to request that a registration form be sent to you in the post. Please note that, for your protection and training purposes, calls to this number may be recorded.
From April 1 2017, the membership fee is £22 per year (which, if you registered using the online registration form, you will need to pay on your first journey) and journeys cost £3 each way per zone. A mileage charge also applies for travel outside of the Mole Valley boundary.
Non-medical trips outside of Mole Valley cost £1.80 a mile, the cost for medical trips outside of Mole Valley is 90p per mile.
Essential escorts may travel free of charge (except on special Dial-A-Ride outings). If you require an essential escort, please advise the office of this need when making your booking to ensure a seat can be made available.
Community Transport In Surrey
Surrey County Council offers a wide range of information on community transport. This includes information on hospital transport and voluntary car schemes.