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Bin: Report a Missed Collection
There are no changes to Waste and Recycling collections on Bank Holiday Monday (28 May). Please present your waste as normal, if your collection day is Monday.
If your bin has been missed during a collection, report it via the Missed Bin Collection Form or call 01306 885001.
You must report a missed bin collection within 48 hours of the collection date. Please leave your bin out as normal. If you have not reported your missed bin within 48 hours, Biffa, our waste contractor will be unable to return to collect the bin.
Before reporting that your bin was missed, please ensure that your bin:
Biffa has between 6.30am and 4pm to collect your bin(s) on collection day, before it can be reported as missed. Although collection times can become regular in an area they are not fixed and may change on a weekly basis.
My Mole Valley
To find out your waste and recycling collection dates, type in your postcode.
© 2018 Mole Valley, Pippbrook, Dorking, Surrey, RH4 1SJ.
Tel: +44 (0)1306 885001 Fax: +44 (0)1306 876821, 2018.